eCommerce is not technology alone. It is all about interacting with people effectively Online.
It is critical in an Internet environment to continuously ensure that usability matches customer expectations, as well as their online capabilities. It is important to develop processes to regularly take the pulse of your customer base.
There is no 'Magic Formula' for Retail Website Success. It is through analysis that it could be know, as what are the factors which are holding back, True eCommerce success. |