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eDynamic offers ongoing support for all your application management needs. Our
proven Application Management model encompasses industry best practices and
helps organizations stabilize, optimize and extend applications so as to meet
growing expectations and changing needs. Read
Our application management model includes:
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Corrective Management
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Adaptive Management
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Preventive Management
The services provided include handling of initial service desk queries and
correction of application errors to preventative maintenance for both packaged
and custom application systems. Our well-defined service level agreements
ensure that mission critical applications get the 24*7 attention that they
require to function effectively.
Our Capabilities:
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Application Re-engineering
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Ongoing Maintenance
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Problem and Incident Management
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Handling Ad hoc requests
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Help Desk Support (Email, Phone and Live Chat)
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Application Enhancements
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Application Technical Support
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Preventive Maintenance to forestall problems
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Change Request Implementation
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Bug Fixes
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Testing Services
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User Support Services
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