Millions of US households shopping online
- Are you there & giving them what they want?
More than 60 million households in the US are shopping online & driving more
than $125 billion in offline sales, they are searching the Web like never
before making their shopping decisions. Retailers today are charged with not
just acquiring this customer mass online but also retaining them for their
business. The game is all about those who get to the best prospects first,
communicate their value proposition, services/products & messages
effectively & then deploy best-of-breed web user experience & customer
service to engage & retain them.
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