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E-Commerce is not technology alone. It is all about interacting with
people effectively Online.
It is critical in an Internet environment to continuously ensure that usability
matches customer expectations, as well as their online capabilities. It is
important to develop processes to regularly take the pulse of your customer
base.
There is no 'Magic Formula' for Retail Website Success. It is through analysis
that it could be know, as what are the factors which are holding back, True
E-Commerce success.
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