eDynamic’s Technology Practice for Retail address mission-critical areas such as:

• Business Intelligence / Reporting for E-Commerce Sites
• Customer Relationship Management (CRM) for E-Commerce Sites
• Portal development (eCommerce / B2C Intranets / Learning & Training Centers)
• Web Content Management for E-Commerce Sites
• Knowledge management for E-Commerce Sites

We provide eCommerce consultation to our Retail customers in matters related to customer acquisition from online sources and customer engagement on Retailers' websites. In addition, we offer:

The 4 things your online prospects would love to find on your website

• Provide wide selection and choice in merchandise with depth of product information & best prices with high level of interactivity & total avoidance of stock outs
• Easy to use and secure payment card options
• Provide online product comparison options & tools
• The best offers, packages, discounts, promotions communicated to them at the right time to help them in online shopping

• Strong, end-to-end Web 2.0 enablement methodology
• User experience driven, interactive functionality
• PCI compliance
• Inventory visibility
• Product comparison engines
• Process driven applications & tools, etc.

Our consultants have deep Retail domain expertise and understand your business needs. We will customize your solution to deliver targeted results on critical issues such as PCI compliance & stock out avoidance. We can help you adapt to, or leverage, MicroStrategy, Cognos, Business Objects, etc. as the Business Intelligence & Reporting tool of choice.

E-Commerce is not technology alone. It is all about interacting with people effectively Online.

It is critical in an Internet environment to continuously ensure that usability matches customer expectations, as well as their online capabilities. It is important to develop processes to regularly take the pulse of your customer base.

There is no 'Magic Formula' for Retail Website Success. It is through analysis that it could be know, as what are the factors which are holding back, True E-Commerce success.