In 2007, nearly 40 million US households booked close to $90 billion worth of travel online, but many have expressed dissatisfaction with the process. It’s a market segment that’s wide open for companies who can improve the online planning and booking experience; eDynamic’s expertise will take your customer satisfaction – and your business – to the next level.

Our cutting-edge Web-based solutions regularly build sales and loyalty for hotels and travel businesses around the world. We develop and implement online corporate meeting management platforms, business travel intelligence reporting, Web 2.0 enablement, GDS integrations, cutting-edge custom applications and other deployments. Our global delivery model and deep domain experience bring a unique level of flexibility, cost-effectiveness and service excellence to every project.

eDynamic’s services for the travel industry

Web strategy and consulting. Feasibility studies, business cases, strategy roadmaps, etc. ensure your technology initiatives have measurable results tied directly to your corporate objectives.

Web design and user experience. Best-in-class design expertise and a focus on usability make it easy and engaging for your customers to plan and book their trips online.

Custom Web and application development. From advanced trip planners, comparison engines, booking engines and other tools, we offer user-friendly, surprisingly affordable solutions.

Content management. eDynamic’s web and enterprise content management systems keep your data secure, organized, and up to date.

Portals and collaboration. eDynamic solutions include eCommerce and B2C portals and microsites, customer and employee intranets, learning and training applications and more.

Business intelligence. eDynamic tools will help you pinpoint potentially profitable target groups, boost loyalty, deploy higher-yield advertising, and predict future behaviors.

Online marketing. Smart marketing drives traffic to your site, and site and cross-channel design tactics address web touchpoints that have historically stopped users from purchasing travel products online.

CRM. We integrate prospect data with the issuing process and your CRM system, and incorporate lead generation, media services and search engine marketing to acquire higher-value prospects.

eCommerce. eDynamic solutions ensure your online tools are engaging and function consistently to generate and support business.

eDynamic offers:

• Portal development (eCommerce / B2C intranets / learning and training centers)
• Customer relationship management
• Web content management
• Knowledge management
• Business intelligence and reporting
• Process-driven and eCommerce web applications and tools
• Custom microsites
• Web 2.0 design and development
• Online marketing
• Online customer acquisition and engagement services
• Campaign management systems with strategic analysis